4
tosoh bioscience
chromatography
catalog
Ordering Information
Tosoh Bioscience chromatography products are sold directly or can
be purchased from distributors. An up-to-date list of distributors is
available on our website
. Orders may be
placed by phone, fax or email. Tosoh Bioscience strives to ship all
standard chromatography products within 24 hours of placing the
order. Items that are not listed in the catalog may be provided as spe-
cial (custom) products, which usually ship within four weeks. Contact
your local Tosoh Bioscience office to discuss the availability of spe-
cialty products.
Contact us or a local chromatography products distributor for a copy
of our terms and conditions of sale.
Tosoh Bioscience is fully committed to delivering quality products
and service. TSKgel columns are accompanied by a chromatogram
demonstrating the performance of a test mixture and by an OCS
sheet that contains information about the Operating Conditions and
Specifications for the column. Bulk TSKgel and TOYOPEARL me-
dia products are accompanied by a Certificate of Analysis. Despite
our commitment to product quality, columns and resins occasion-
ally perform differently than expected in a customer’s application.
Therefore, we ask you to inspect TSKgel and TOYOPEARL columns
or media within 30 days of receipt by using the same conditions em-
ployed on the OCS sheet to ensure product performance. Let Tosoh
Bioscience know within this 30-day period if the product does not
meet the specifications on the OCS (Operating Conditions and Speci-
fications) sheet and QC document, or as listed on the Certificate of
Analysis. Subject to prior authorization, Tosoh Bioscience will accept
the return of all products that do not perform according to specifi-
cations. If a product is authorized for return for reasons other than
Tosoh Bioscience’s error or because of a product defect, there
will be a restocking charge of 10% of the list price or a minimum of
25 Euro.
For more information
Full descriptions and example applications of Tosoh Bioscience
chromatography products are provided in this catalog. Our website
provides complete product information as
well as a literature library and chromatogram database.
For technical support, please call
+49 (0) 711 13257-57
or write an
e-mail to:
For pricing and availability, please contact our Customer Service de-
partment at
+49(0) 6155 70437-30
or
.
To receive a copy of our Process Chromatographic Media catalog
or technical literature, please call
+49(0) 6155 70437-00
or contact
A price list for Tosoh Bioscience Chromatography Products is pub-
lished each December and may be requested by contacting the near-
est Tosoh Bioscience office.
